Policies

• "KaiManam Healthy Foods," "we," "us," "our": Refers to KaiManam Healthy Foods, the sole proprietorship or company operating this business.
• "Customer," "you," "your": Refers to any individual or entity purchasing products from KaiManam Healthy Foods.
• "Products": Refers to all items offered for sale by Kai Manam Healthy Foods.
• "Website": Refers to our online platform where products are displayed and sold.
• "Order": Refers to a request made by you to purchase Products from KaiManam Healthy Foods.

By placing an Order with KaiManam Healthy Foods, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use our services or purchase our products.

• Product Descriptions: We strive to ensure that all product descriptions, images, and nutritional information on our website or packaging are accurate. However, minor variations may occur.
• Allergen Information: Our products may contain or be processed in facilities that also process common allergens such as nuts, gluten, dairy, etc. We clearly label known allergens on our product packaging. It is your responsibility to review allergen information before consumption. Individuals with severe allergies should exercise caution and consult with a healthcare professional before consuming our products.
• Health Claims: Any health claims or benefits mentioned are based on general nutritional understanding of the ingredients used. Our products are intended to supplement a balanced diet and healthy lifestyle and are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional for personalized dietary advice.
• Ingredients: We use natural and high-quality ingredients. However, individual sensitivities to certain ingredients may vary.
• Storage: Proper storage is crucial for maintaining product quality and safety. Please follow the storage instructions provided on the product packaging. Kai Manam Healthy Foods is not responsible for product degradation due to improper storage after delivery.

• Order Placement: Orders can be placed through our website, via phone, or through other agreed-upon channels.
• Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. The price applicable to your order will be the price displayed at the time of purchase.
• Payment: We accept various payment methods as indicated on our website or during the order process. Full payment is required before an order is dispatched.
• Order Confirmation: Upon successful payment and order placement, you will receive an order confirmation via email or SMS. This confirmation does not signify our acceptance of your order, but rather confirms that we have received it.
• Order Acceptance: All orders are subject to acceptance by KaiManam Healthy Foods. We reserve the right to refuse or cancel an order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicious activity. If your order is canceled after payment, we will issue a full refund.

• Delivery Areas: We deliver within specified geographical areas in India. Please check our website or contact us for details on our delivery serviceability.
• Shipping Costs: Shipping costs will be calculated and displayed at the time of checkout.
• Delivery Times: Estimated delivery times are provided for your convenience. However, these are estimates only and actual delivery times may vary due to unforeseen circumstances, logistical issues, or public holidays. We are not liable for any delays in delivery.
• Risk of Loss: The risk of loss and title for products pass to you upon our delivery to the carrier.
• Receipt of Goods: Please inspect your order upon receipt. Any discrepancies, damages, or missing items must be reported to us within [e.g., 24-48] hours of delivery.

• No Returns (Perishable Goods): Due to the nature of our food products, which are perishable, we generally do not accept returns once an order has been delivered and opened, unless the product is found to be defective or damaged upon receipt.
• Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately with photographic evidence. We will assess the issue and, at our discretion, offer a replacement or a full refund.
• Order Cancellation by Customer: You may cancel an order before it has been dispatched. Once an order has been dispatched, it cannot be canceled. Please contact us as soon as possible if you wish to cancel.
• Refund Processing: Refunds, if applicable, will be processed within [e.g., 7-10] business days to the original payment method.

All content on our website and product packaging, including text, graphics, logos, images, and product names, is the property of Kai Manam Healthy Foods and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of our intellectual property without our express written consent.

Your privacy is important to us. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

To the fullest extent permitted by law, Kai Manam Healthy Foods shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from or in connection with your use of our products or services.

Our total liability to you for any claim arising out of or relating to these Terms and Conditions or the sale of our products shall not exceed the amount paid by you for the products in question.

You agree to indemnify, defend, and hold harmless KaiManam Healthy Foods, its owners, employees, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of or in connection with your breach of these Terms and Conditions or your use of our products.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute or claim arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Coimbatore, Tamil Nadu, India.

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

If you have any questions about these Terms and Conditions, please contact us at:

We currently offer shipping to customers within Tamil Nadu . Please enter your pin code at checkout to confirm if delivery is available to your location.

All orders are typically processed and dispatched within 1–3 business days (Monday to Saturday, excluding public holidays) from the date of order confirmation and successful payment.

We make every effort to fulfill orders as quickly as possible, especially for perishable items, to ensure freshness.

We partner with reputable third-party courier services to ensure reliable delivery of your orders.

• Local Deliveries (within Coimbatore): For orders within Coimbatore city limits, delivery is typically completed within 1–2 business days after dispatch.
• Inter-city Deliveries: For deliveries outside Coimbatore, estimated delivery times are generally 3–7 business days after dispatch, depending on the destination pin code and courier service.

Please note: Delivery times are estimates and cannot be guaranteed. Unforeseen circumstances such as weather conditions, natural calamities, public holidays, logistical issues, or other events beyond our control may cause delays. We will keep you informed in case of significant delays.

Shipping charges are calculated based on the order value, weight, dimensions, and delivery location.

The applicable shipping charges will be clearly displayed at the time of checkout before you finalize your payment.

Free Shipping Offer: We may offer free shipping for orders exceeding a certain value. Current free shipping thresholds will be prominently displayed on our website.

As a healthy food provider, we prioritize secure and appropriate packaging to maintain the quality and freshness of our products during transit.

Products are packed to minimize movement and protect against damage.

Once your order has been dispatched, you will receive a shipping confirmation email or SMS containing a tracking number and a link to track your shipment.

You can monitor the progress of your delivery using the provided tracking information on the courier partner's website.

A signature may be required upon delivery. Please ensure someone is available at the delivery address to receive the order.

We are not responsible for delays or non-delivery if the recipient is not available at the time of delivery or provides an incorrect address.

If a delivery is attempted but not received, the courier partner may make further attempts or hold the package at a local facility for pickup. Any re-shipping costs due to non-receipt will be borne by the customer.

Please inspect your package immediately upon delivery.

If you receive a package that appears to be damaged, tampered with, or if items are missing, please do not accept the delivery if possible, or make a note of the damage on the delivery receipt before signing.

Contact our Customer Support team at (manamsrks@gmail.com) or (9500507977) within 24 hours of delivery (or attempted delivery) with:

• Your Order Number
• Clear photographs of the damaged packaging and/or products
• A description of the issue

We will investigate the matter promptly and arrange for a replacement or refund, as appropriate, for confirmed damaged or missing items. Claims made after 24 hours of delivery may not be entertained.

If you need to change your delivery address after placing an order, please contact us immediately at [Your Email Address] or [Your Phone Number].

We will do our best to accommodate your request if the order has not yet been dispatched. Once an order has been dispatched, we cannot guarantee an address change.

KaiManam Healthy Foods shall not be held liable for any delay or failure in delivery caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

For any questions or concerns regarding our Shipping Policy, please reach out to us: